Our Jasyatra Tours and Tours Pvt Ltd respect your privacy and recognize the need to protect the personally identifiable information (any information by which you can be identified, such as name, address and telephone number) you share with us. We would like to assure you that we follow appropriate standards when it comes to protecting your privacy on our web sites. Some of our web pages use "cookies" so that we can better serve you with customized information when you return to our site. Cookies are identifiers which a web site can send to your browser to keep on your computer to facilitate your next visit to our site. You can set your browser to notify you when you are sent a cookie, giving you the option to decide whether or not to accept it. The information we collect and analyze is used to improve our service to you.

Refund Policy

• There is no refund payable for any utilized or partially utilized services (e.g. Airline tickets, Meals, Entrance Fees, Optional Tour, Hotel, Sightseeing etc.)
• If a tour is cancelled by the Operator, then all money will be refunded after taking into consideration the actual expenses incurred E.g. Visas, etc.
• Operator reserves the right to determine, in its sole discretion, the quantum of refund payable, if any, in case of cancellation or amendment of a Tour due to Force Majeure or Vis Major. In this respect, the Operator may take in to account cancellation policies of and charges levied by independent Contractors. Irrespective of the currency of payment which was made to Operator, the refund, if any shall be made only in Indian rupees at the prevailing rate of exchange on the date of refund as per applicable laws, rules and regulations.
• Refunds, if any, shall be processed within a minimum period of 45 days of cancellation/termination.
• Under no circumstances whatsoever shall the Operator be liable to refund the non-refundable interest free deposit whether the booking gets cancelled due to failure of customer to make payment as required or Customer cancels the booking due to his inability to join the tour as per schedule or avail of the services in whole or in part for whatsoever reason including absence of valid documents, medical grounds or death.
• The Customer understands and agrees that there shall be no refund if he does not utilize any service included in the Tour Cost or paid for like meals, rooms, entry tickets, excursions, etc. nor can any refund be made for lost, mislaid or destroyed travel tickets or vouchers.